Legal
Eden Studio is a product of Pixel Labs Solutions LLC, a limited liability company formed in Georgia, USA. That is the name that will appear on your card statement, and it is the company you are contracting with when you use this site.
Mailing address: 5472 Southern Dr, Villa Rica, GA 30180, USA. You can reach a human at pixellabsweb3@gmail.com. There is no support phone line — email is the way in, and it is read by the person who built this.
In these terms, “we”, “us” and “Eden” mean Pixel Labs Solutions LLC. “You” means the person or business using the service. By creating an account or submitting a video, you agree to what follows.
You give Eden a topic or a short brief. The system researches it, writes a script, narrates it, sources or generates the visuals, cuts it together, captions it, and produces a finished vertical video file. When it is done, you download that file.
Eden is download-only. We do not post to any social platform on your behalf. We do not connect to, publish on, or manage your TikTok, Instagram, YouTube, or any other account. What you do with the file after you download it is entirely up to you, and entirely your responsibility.
The process runs unattended. No human at Eden reviews your video before it reaches you, and no human writes it. It is made by software calling AI models. That is the product — read what that means for accuracy below, because it matters.
You can sign up with an email address and password, or with a Google or GitHub account. You are responsible for keeping your login secure and for everything done through your account.
You must be at least 18 years old to use Eden. The service is not built for children, we do not knowingly collect personal information from anyone under 18, and we are not currently able to verify age at signup — so this is an undertaking you are making to us. If you believe a child has created an account, email pixellabsweb3@gmail.com and we will delete it.
An account on its own does not produce anything. Before Eden will make a video, your account needs a payment method on file and enough credits to cover it — the software checks both before a production starts, and refuses the submission if either is missing. Signing up costs nothing, no credits are granted at signup, and there is no trial production.
Eden runs on credits. You buy credits, and producing a video spends them. On the standard pay-as-you-go rate, 1 credit = $0.01. Monthly plans include an allotment of credits at a lower rate per credit; the number of credits a given video costs is the same on every plan.
A video costs 432 credits per minute of finished runtime, billed on the length actually delivered and rounded up to the nearest 5 seconds (36 credits).
Every delivered video has a minimum charge of 576 credits ($5.76 at the pay-as-you-go rate). Below about 80 seconds, that minimum is what you pay rather than the per-minute rate. We would rather state that plainly here than have you discover it on an invoice.
When you submit a video, we place a hold of 720 credits against your balance. That is deliberately sized to the longest video the system can produce, so it is the most you could ever be charged for that job — never less than the eventual bill.
When the video is delivered, we settle the hold against the real duration of the file you received and return the difference to your balance. If a video somehow runs longer than the hold covered, we absorb the difference — we will not bill you above the hold you saw when you submitted.
If the job fails, nothing is delivered, the charge computes to zero, and the entire hold is released. The full picture is on the refunds page.
If you upload your own images or footage for Eden to use, we analyse each file once so the system can work with it. That costs 1 credit per megabyte of the file, charged once per asset, separately from the video charge.
Card payments are processed by Stripe. We never see or store your full card number — Stripe holds it. The merchant of record shown at checkout and on your statement is Pixel Labs Solutions LLC.
Monthly plans renew automatically until you cancel. You can cancel at any time from your account, and cancellation takes effect at the end of the period you have already paid for. Prices are in US dollars and exclude any tax that may apply where you are.
If a payment fails or is reversed, we may suspend production and deduct the corresponding credits from your balance until the payment is resolved.
You own the videos you pay for. Once a video is delivered and charged, it is yours — to publish, monetise, edit, license, or use commercially, with no further payment to us and no credit required.
You also keep ownership of everything you give us: your briefs, your topics, your uploaded images and footage. By submitting them you give us permission to use them for the purpose of producing your video and running the service.
The videos Eden makes for you are private, and nothing you submit is published anywhere by the software. The only way one of them reaches our public gallery is if someone here decides, deliberately, to feature that particular video. If we do that, we keep a non-exclusive, worldwide licence to display that video and its topic on our site and in our own marketing for as long as it is up. You still own the video, and you can have it taken down whenever you like. See the public gallery below for how that works and how to say no.
Eden itself — the software, the pipeline, the models we license, the site, and our name and marks — remains ours. Nothing in these terms gives you a licence to it beyond using the service as intended.
A note worth understanding: AI-generated output may not be copyrightable in the United States to the extent it lacks human authorship. We transfer every right we have in your video to you, but we cannot promise that a purely machine-generated work is protectable as your exclusive property, and we do not warrant that its output is free of similarity to other works.
Eden has a public gallery on this site. What is in it is our own work: the channels we run ourselves, and the small-business showcases we wrote the briefs for and produced to demonstrate the product. It is not stocked from customer submissions.
The videos you make are private, and the software never puts one in the gallery. Every video is recorded as private the moment it is submitted. No plan, balance, price paid, or way of submitting changes that — there is no longer any rule by which a video of yours becomes public on its own.
The one exception is a deliberate act by a person here, on one specific video. We can publish an individual finished video to the gallery by hand. That is a decision someone makes about that one video; no automated path can do it, and it never happens to a whole account or to future videos.
If you would rather that never happen at all, say so once and it is settled: email pixellabsweb3@gmail.com and we will not feature anything of yours, before or after the fact. We will not ask you why.
If a video of yours is ever featured, the gallery shows the video, the topic you submitted, the channel format, and the date. It does not show your name, your email address, or any account identifier. Topics are screened before they appear.
If a video of yours is ever featured and you want it gone, email pixellabsweb3@gmail.com — there is no self-service button for this yet. We will take it down; we aim to do so within a few business days, and we will not ask you for a reason.
One piece of history, stated plainly rather than quietly dropped. Under an earlier arrangement we granted credits at signup, and a video produced with those credits screened in the gallery in exchange. That arrangement has ended: we no longer grant credits at signup, no submission is marked for the gallery any more, and every video that screened under it has been taken down. Nothing published that way remains up, and the rule above is now the only way a video of yours could reach the gallery at all.
Every submission passes an automated content screen before anything is produced. It is not perfect in either direction — it will sometimes refuse something harmless, and it will sometimes let through something it should not. These rules apply regardless of what the screen does.
Do not use Eden to produce:
You also agree not to resell or white-label Eden as your own product without a written agreement with us, not to scrape or reverse-engineer the service, not to circumvent credit limits or rate limits, and not to use the output to train a competing model.
You are responsible for what you ask for. You choose the topic and you choose whether to publish the result. If a refusal seems wrong to you, email us — we would genuinely rather hear about a bad refusal than have you assume the door is closed.
Eden's videos can contain statements that are wrong. The script is written by a language model doing research on your topic. It can misstate a fact, invent a statistic, misattribute a quotation, or get a date wrong, and it will do so in a confident narrator's voice.
Before you publish a video — especially anything about health, finance, law, safety, or a named person or business — read it and check the claims. We cannot do that for you, and the video is published under your name, not ours.
Visuals may be generated or drawn from stock libraries, and voices are synthetic. Output is not unique to you: another customer submitting a similar topic may receive a similar video. We do not promise any particular level of quality, style, accuracy, or performance on any platform.
Several platforms require AI-generated content to be labelled as such. Complying with those rules where you publish is your responsibility.
Eden is a young service run by a small company. We do not offer an uptime guarantee, and there will be periods where production is slow, queued, or unavailable. We will not intentionally leave you unable to spend credits you have paid for.
Delivered videos are stored for 60 days, then permanently deleted. After that the download link stops working and returns an expired-file error. The file cannot be recovered — we do not keep a second copy.
Download your video and keep your own copy. Treat Eden as a production tool, not as storage.
Source assets you upload are kept until you delete them, so you can reuse them across videos. You can remove them at any time from your account, and deleting one removes the stored file.
You can stop using Eden whenever you like. To have your account and data deleted, email pixellabsweb3@gmail.com — see the privacy policy for what happens to your data.
We may suspend or close an account that breaches these terms, particularly the acceptable-use rules; that abuses the credit system; that charges back a legitimate payment without contacting us first; or where we are required to by law.
If we close your account for a reason that is not your fault — we shut the service down, for example — we will refund the unused credits on it. If we close it for a serious breach, we may not. Videos already delivered to you remain yours either way.
The service is provided “as is”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
Specifically, we do not promise that: the service will be uninterrupted or error-free; a video will be factually accurate; a video will perform, monetise, or be accepted on any platform; output will be unique; or that any particular creative result will be achieved.
Some jurisdictions do not allow certain warranties to be excluded. If you live somewhere that gives you rights that cannot be waived, nothing here removes them.
To the extent the law allows, neither party is liable to the other for indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, lost data, or loss of goodwill — including anything arising from a video being inaccurate, removed from a platform, or performing poorly.
Our total liability for any claim relating to Eden is limited to the greater of $100 or the amount you paid us in the 12 months before the claim arose.
Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
You agree to cover our reasonable costs if a third party brings a claim against us because of what you asked Eden to produce, what you uploaded, or how you published the result.
We may update these terms as the service changes. The effective date at the top of this page always reflects the current version.
For a change that materially reduces your rights, we will give notice by email to the address on your account at least 14 days before it takes effect. Continuing to use Eden after that is acceptance. If you do not accept, stop using the service and email us — we will refund your unused credits.
These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules. The courts located in Carroll County, Georgia have jurisdiction, and both of us consent to that venue.
There is no mandatory arbitration clause and no class-action waiver here. If you have a small claim, small-claims court in your own area remains available to you.
Talk to us first. Email pixellabsweb3@gmail.com and give us 30 days. Nearly every dispute a service like this produces is a billing question or a failed video, and both are usually fixed the same day.
If a provision of these terms is unenforceable, the rest stays in force. Our not enforcing something is not a waiver of it.
Pixel Labs Solutions LLC
5472 Southern Dr, Villa Rica, GA 30180, USA
pixellabsweb3@gmail.com
Related: the privacy policy covers what we do with your data, and the refund policy covers billing, failed videos, and getting your money back.